Faq

Yes. We only sell authentic watches and accessories. We take great measures to ensure items sold by tbtimepieces.com are 100% authentic. The watch itself will be no different than the one purchased at an authorized dealer. All items originate from the manufacturer and are carefully inspected upon arrival to ensure quality and authenticity.

We have been in business for 20 years and operating solely online since 2015. We are among the largest online retailers of watches. In the thousands of orders we’ve processed over several years, all items have been 100% authentic. All items we sell originate from manufacturers of the brand, which is how we ensure authenticity. It is also illegal to sell replicas. If we had sold a replica once in the past, we would have been shut down a long time ago.

Once you have received an item, the authenticity can be confirmed locally by any reputable watch dealer. *Note: If submitting your timepiece for verification to a local dealer, we suggest informing the dealer that you received the timepiece as a gift in order to obtain an honest assessment of authenticity, as the dealer may not take kindly to having lost business to another vendor at a lower price.

we buy and sell our products wholesale in enormous volume. Our business is driven through our high sales volume as opposed to the markup on each watch. Authorized dealers on the other hand have a 50 – 100% markup on their watches and they need it because they have a very small volume of sales. You may rest assured that all watches we sell are 100% authentic. All items we purchase originate from the manufacturer, which is how we ensure authenticity.

In stock orders placed through PayPal will receive expedited processing and typically ship within one or two business day. All in stock items will be processed and shipped within 2-8 business days. For items that are not in stock, the item page will indicate an estimated lead time for shipping.

All orders will receive Free Insured Shipping within the 50 United States. We also offer Free Insured International Shipping on orders over $500. 

If we state that a watch is unworn we mean that the watch has been purchased new and subsequently purchased by us without having been worn. Unworn watches may or may not have all protective stickers (where used by the manufacturer) present and the watch will have the remainder of the manufacturer’s guarantee from the date the warranty was issued.

All countries have different rates of import taxation and it is the responsibility of the buyer to check with their local tax office regarding any duties that may be payable when importing an item. 

 

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