We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It came fast, the colors are as vivid as the Gorsel, I recommend the beautiful product, according to the price but. Is to much.
Excellent watch, solid band, very good looking.....Highly recommended!!
Apparently the product is good quality and really very beautiful, will use it for 30 days and return with more accurate feedback.
Product meets the expectations. Both image, price and delivery. Very punctual delivery and in perfect condition. Also the article looks very good quality and presentation. 5 stars
all function ok. But, not very quality.
Arrived with a delay of one week in more why stuck in customs and open and non-working
The watch received intact thanks to the store selected checked before shipping well packed the watch go in a lying position rush to 35 per day and the power reserve 38 hours is a mediocre indicator. although the watch is beautiful well Look at the hand excellent polishing the case bracelet shines but on the bracelet there is no logo calendars work i would advise the manufacturer to put in this watch better mechanisms such as miyote they are more accurate or other more accurate. So my score today is only 4 stars.
Hello! Watch i got fast, thank you! Beautiful, i liked, only a little faulty turned out to be: the handle of setting the time when moving then translates the arrows then no and the number after 31 translates to 32 and further. Tell me please where there is a warranty workshop in moscow that would repair the translation of the shooter in the clock.
Great very good quality I'm happy with my clock
Well built product, you get a lot for your money
Shipping fast! Watch cool everything goes all works. Hands washed like they do not miss. The only drawback is the clasp on the bracelet (unfastened) will fly.
Something wonderful and excellent and commitment in the specific delivery
The goods are delivered within the specified time. the appearance of the watch and their quality at the highest level!
Products was good. delivery was perfectly on time.
Thank you for a faster delivery as before
I RECOGNIZE - I did not know anything about this brand before I made the order I received the shipment 10 days ago - this is a fantastic delivery speed! 10 days this watch is on my hand AMAZING IS GOOD - Live looks even better than the pic!! TOP QUALITY!! MUCH money well spent! NEXT TIME WILL BUY AGAIN FROM THIS SHOP!
The watch is super. as in the work we will see. the drawback-the latch of the bracelet is not reliable, with incorrect handling opens.
Exactly as picture